Pre-ordering your phone
Pre-order online. Skip the real-life line.
When you pre-order your phone with us, it's delivered right to your home.
What pre-ordering with Koodo looks like
Choose the...
Pre-order online. Skip the real-life line.
When you pre-order your phone with us, it's delivered right to your home.
What pre-ordering with Koodo looks like
Choose the phone you want.
Your credit card is charged as soon as you submit your order.
We'll notify you by email when your order has been submitted and when your order has been...
Before you buy a prepaid phone
Koodo phones are sold at Koodo stores, Best Buy, and Wal-Mart. Find the location nearest you.
Just so you know
There are no credit checks on Koodo...
Koodo phones are sold at Koodo stores, Best Buy, and Wal-Mart. Find the location nearest you.
Just so you know
There are no credit checks on Koodo Prepaid phones.
Premium messages are not supported on Koodo Prepaid.
Returns and exchanges
If you're not getting the results you want, Koodo offers a 15-day money back guarantee on your phone. You'll get...
Credit check requirements
A credit check is required for all new customers. Tab eligibility and activation are subject to credit approval. To complete a credit check at a...
A credit check is required for all new customers. Tab eligibility and activation are subject to credit approval. To complete a credit check at a Koodo store or retail partner, you’ll need to provide your name, date of birth, and one of the following:
Canadian Driver’s License, or
Canadian SIN card or Letter, or
Canadian Credit Card
Plus, any one of...