Charges on your first bill: If you're surprised by the amount on your first monthly bill, it might help to look at it this way... Your bill includes pro-rated or partial charges from your activation date to your billing date, plus the next full month in advance. This means that you'll see a partial charge for...

It’s easy to make changes to your plan, but keep in mind that your first bill after a change may look a little different from previous bills. You can avoid partial charges by making changes on your bill start date. Don’t know your bill start date? Head to Self Serve to find out. When you make changes...