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Ordering online
A valid Canadian-issued credit card from Visa, MasterCard or American Express is required for all purchases. We don’t accept International credit cards. All prices listed...
A valid Canadian-issued credit card from Visa, MasterCard or American Express is required for all purchases. We don’t accept International credit cards. All prices listed are in Canadian dollars. (Product pricing and availability are subject to change without notice.) Heads up! Your card will be charged as soon as your phone/SIM order is submitted online. Your...
Redeeming your Koodo promo code
Got a promo code to use at koodo.com? Awesome! Here’s how to redeem it. Let’s get started. Click to let us know if you’re a...
Got a promo code to use at koodo.com? Awesome! Here’s how to redeem it. Let’s get started. Click to let us know if you’re a current or a new customer, then follow the outlined steps: Current Customer Log in to your Self Serve account. Click the Shop menu, then choose one of the actions below: ...
Checking out
If you see an error while you’re checking out, try these things out: Clear any cookies in your browser, clear your cart, and try again. Make sure...
If you see an error while you’re checking out, try these things out: Clear any cookies in your browser, clear your cart, and try again. Make sure that the address you enter in the billing section matches the one on your credit card. You can enter any Canadian address in the shipping section. If you’re still having trouble,...

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